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Guest Experience GM First Leader in Social Hospitality

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Toca Social
Full Time position
Listed on 2026-07-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 85000 GBP Yearly GBP 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience GM - People-First Leader in Social Hospitality
Location: Greater London

TOCA Social is seeking a General Manager to lead our White City venue, overseeing guest experiences, staffing, and daily operations. You will partner with the leadership group to recruit, onboard, and develop a high-performing team, while fostering an inclusive culture and community presence.

You will drive 4-wall commercial outcomes, manage labour planning, and optimise KPIs, including revenue, costs, and guest satisfaction.

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