Housekeeping Supervisor

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

The Opportunity

We are looking for a reliable, organised and people‑focused Housekeeping Supervisor to support the day‑to‑day running of our housekeeping department and help maintain consistently high standards across the hotel.

In this role, you will be a visible and supportive presence for the housekeeping team, providing clear guidance, reassurance and direction throughout the day. Your calm, practical approach will help the team feel confident and supported, ensuring guest rooms and public areas are presented to the highest standards of cleanliness, comfort and care.

Key Responsibilities

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met
• Train and guide team members, helping them feel confident, capable and clear in their responsibilities
• Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time
• Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required
• Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction
• Report any maintenance, health or safety concerns promptly and accurately
• Ensure all housekeeping activities comply with health and safety standards and procedures
• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This role is ideal for someone who:

• Has experience in housekeeping and is ready to take on a supervisory or leadership role
• Takes pride in high standards of cleanliness and presentation
• Enjoys supporting and guiding others in a practical, hands‑on environment
• Communicates clearly, calmly and respectfully with colleagues across departments
• Is well organised and confident managing priorities in a busy setting
• Pays close attention to detail and understands how routine and consistency support quality
• Values teamwork and contributes to a positive, respectful workplace culture

Hotel

When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It’s within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes.

Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates.

The hotel has a strong reputation for organising large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year.