Housekeeping

Role:Room Attendant atTheImperial - New Opening Hotel

Location:Bloomsbury, London

40 Hours (5 Days out of 7 days weekly rota)

Imperial London Hotels is afamilyruncompany with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach.

This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

We’re looking for a detail‑driven, hardworking Room Attendant to help deliver exceptional guest experiences. You’ll ensure rooms are spotless, welcoming and maintained to the highest standards, supporting the wider housekeeping team in creating a comfortable stay for every guest.

• Clean and service guest rooms to brand standards, including beds, bathrooms, floors, surfaces and amenities.
• Work from daily room lists, arrivals and departures, completing every task to a consistent standard.
• Carry out seasonal tasks such as mattress turning, curtain cleaning and deep‑clean duties.
• Report maintenance issues promptly and log all defects correctly.
• Handle guest laundry, lost property and room supplies in line with procedures.
• Fulfil guest requests politely, professionally and promptly.
• Maintain your service area, equipment and trolley to required standards.
• Follow all Health & Safety, COSHH, hygiene and manual‑handling procedures.

• Experience in cleaning roles (domestic, industrial or hotel).
• Able to communicate in English at CEFR A1 level.
• High attention to detail, positive attitude and pride in personal presentation.
• Bonus: customer service experience, COSHH or Health & Safety awareness.

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILHF&B outlets
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, well‑being support and the Employee Assistance Programme

If you take pride in high standards and enjoy delivering great service, we’d love to hear from you.