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Guest Experience Director

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Crimson Hotels Group
Full Time position
Listed on 2026-07-16
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Guest Services
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Crimson Hotels Group is seeking an experienced Guest Relations Manager to lead the guest services team and uphold luxury standards with warmth and attentiveness. You will be the hotel’s ambassador, ensuring exceptional service from arrival to departure.

You will manage guest relations operations, handle VIPs, monitor feedback, and drive guest loyalty. The role requires strong English communication, a charismatic personality, and a detail‑oriented, proactive approach.

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