Senior Conference & Events Operations Manager - Excel

Senior Conference & Events Operations Manager – Excel London | Full-Time / Permanent – September Start

£46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

• Playing a leading role in the delivery of first-rate hospitality offering across conferences and events
• Alongside the Operations Manager, assist with the development and leadership of your team within Excel London.
• Inspiring your team to deliver exceptional service to our clients and guests
• Facilitating day to day clients and hospitality operations, ensuring that we are meeting expectations and consistently ‘Winning One Customer at a Time’
• Reviewing performance of hospitality for conferences and events and ensure delivery of departmental financial targets

• Experience in a demanding food environment including retail, stand catering, and conferences and banqueting
• Experience of working with a client group
• P&L understanding
• Ability to lead others
• Excellent written and verbal communication skills
• Able to influence and operate at all stakeholder levels

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing:
  Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts:
  Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
• Financial wellbeing:
  Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities:
  Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.