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Guest Experience Leader - Front Office & Reservations

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Miiro Hotels
Full Time position
Listed on 2026-07-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Miiro Hotels in London is seeking a proactive Front Office Manager to lead the day-to-day operations of the front of house. You will inspire your team, optimise guest experiences and ensure seamless service across Reservations, Night and Concierge.

Reporting to the Hotel Manager, you will drive upselling, manage labour costs, collaborate with housekeeping and F&B, and uphold GDPR and health & safety standards, contributing to memorable stays and revenue growth.

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