Porter, Hospitality ​/ Hotel ​/ Catering

What You'll Do

• You will be responsible for delivering housekeeping supplies to the different floors as directed by the floor supervisor and ensure that all housekeeping stores are well maintained.
• You will assist with spring cleaning duties when needed, including hoovering and dusting corridors, carpet edges, dust tops of wall lights, mouldings and wash down walls.
• You will also be required to organise special room set‑ups for special guests’ requirements, all to ensure our guests receive nothing but the best experience.
• You’ll also show flexibility and creativity in dealing with guests’ special requests and challenges that may arise during the day.

Monday to Sunday, starting as early as 7 am and last shift finishes at 11 pm when covering the evening floor porter shift.

• Positive Attitude:
  Be friendly and willing to help others.
• Teamwork:
  Work well with your teammates and help them when needed.
• Energetic:
  Be able to carry and move items safely (e.g., laundry, cleaning supplies).
• Punctuality:
  Be on time and reliable every day.
• Basic Understanding of Safety:
  Follow instructions to stay safe at work.

• Previous experience:
  You’ve worked as a house porter in a 5‑star hotel before.
• Organizational skills:
  You can sort and arrange items neatly.
• Flexibility:
  You are happy to work different shifts or handle new tasks.
• Positive attitude:
  You are friendly and enjoy helping others.
• English language skills:
  You can read instructions and write brief notes.

• Complimentary Stays:
  Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts:
  Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at hotels; benefit from discounts at various high street and online shops.
• Employee Perks:
  Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye‑care vouchers.
• Training and Development:
  Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events:
  Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus:
  Earn a £1 000 bonus when you recommend a friend.
• Well‑being Support:
  Access immediate well‑being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please call the People & Culture team on  7011 or email  so that we can discuss how we can support you through this process.