Hospitality Manager

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences worldwide. Our organisation is committed to fostering an inclusive and forward‑thinking environment where diversity drives innovation and collaboration.

Home to one of the world’s most iconic football clubs, Stamford Bridge is a global stage for elite sport and unforgettable fan experiences. Founded in 1905, Chelsea FC competes at the highest level of domestic and European football, supported by world‑class hospitality and non‑matchday events. Legends Global works in partnership with Chelsea FC as their official F&B provider to deliver excellence on and off the pitch.

Lead the delivery of exceptional, world‑class hospitality as Premium Hospitality Manager at Chelsea Football Club. You’ll oversee the F&B/Hospitality operations across all our premium and VIP suites, creating unforgettable experiences for partners, sponsors and VIP guests. This is a pure F&B/Hospitality role for someone experienced and ready to elevate and execute VIP suite experiences for the season ahead. Driving operational excellence, guest satisfaction and commercial performance, you’ll set the standard for luxury service on matchdays and beyond.

This is a pivotal leadership role for someone passionate, resilient and energetic in a fast‑paced, elite sporting environment.

• VIP Suites Operations & Delivery:
  Lead matchday and non‑matchday VIP suite operations, ensuring seamless planning, execution and exceptional standards across service, presentation and F&B delivery.
• Event Management & Execution:
  Oversee delivery across matches, concerts and corporate events, coordinating cross‑functional teams, managing timelines and driving continuous improvement.
• Client & Stakeholder Engagement:
  Act as key contact for VIP clients, sponsors and partners, building strong relationships and supporting retention and revenue growth.
• Leadership & Team Development:
  Inspire, develop and manage a high‑performing team through recruitment, training and mentoring, fostering a culture focused on service excellence.
• Commercial Performance, Compliance & Standards:
  Support financial targets through cost control and upselling, ensuring full compliance, maintaining premium standards and delivering accurate reporting.

• Experience & Passion for Premium Hospitality:
  Proven track record in premium or VIP hospitality management, leading teams and delivering high‑profile events.
• Leadership & Professionalism:
  Exceptional leader with strong team management skills, high personal standards and ability to perform calmly in high‑pressure environments.
• Organisation & Operational Excellence:
  Highly organised with strong planning capabilities, able to manage complex operations and adapt to change.
• Communication & Relationship Management:
  Excellent interpersonal skills, able to build and maintain strong relationships with VIP clients, stakeholders and partners.
• Commercial & Compliance Expertise:
  Commercially astute with experience managing budgets, margins, stock and costs, and strong understanding of food hygiene, health & safety and licensing regulations.

25 days annual leave;
Life Assurance policy; 5% pension contribution;
Healthshield coverage for dental, counselling, physio and child support;
Employee Assistance Programme; eye care vouchers;
Cycle to Work scheme;
Employee Referral Scheme.

Stage 1 – Intro call with Talent Team;
Stage 2 – Interview with CFC Team.

Legends Global is committed to active inclusion, diversity and equal opportunities. We welcome discussions about flexible working arrangements and provide reasonable adjustments during the recruitment process. All applicants are treated fairly and transparently.

Any offer of employment will be subject to satisfactory pre‑employment checks, including identity verification, right to work, employment history, qualifications and, where relevant, a basic or enhanced DBS check.

We are committed to providing a fair and transparent assessment process and to accommodate reasonable adjustments. If you need adjustments at any stage, please let us know in your application.