Groups, Conference and Events Planning Executive - Maternity Cover

Position

Groups, Conference & Events Planning Executive – Fixed‑term maternity cover contract until 31 December 2026.

• Support clients in planning and delivering events to an exceptional standard
• Communicate with clients daily, proactively managing queries, anticipating needs, and offering expert advice to enhance their event experience
• Develop strong relationships with customers to fully understand and bring their event vision to life
• Collaborate closely with the GC&E Sales team and Hotel Operations to ensure seamless communication and execution from initial enquiry through to event delivery
• Accurately maintain and update systems with all booking details, client communications, and event requirements
• Contribute positively to a sociable, team-oriented working environment
• Work independently, taking ownership of bookings and driving them through to completion
• Maximise all GC&E revenue opportunities through up-selling of function items
• Organise and conduct hotel show rounds and client meetings to showcase facilities and services
• Manage the full enquiry and planning process, including creating, tailoring, and presenting proposals to meet client needs

• Strong organisational and administrative skills, with the ability to manage multiple tasks effectively
• A positive, proactive attitude with excellent communication skills
• A genuine commitment to delivering outstanding customer service
• A confident and professional telephone manner
• Strong IT competency, with the ability to quickly learn new systems
• Proficiency in Microsoft Office, including Outlook
• Professional presentation and high grooming standards
• Previous experience within an event planning or hospitality environment
• Excellent attention to detail and accuracy
• Resilience, with the ability to perform effectively under pressure in a fast‑paced environment

• Annual Salary of £33,057.66
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – We offer paid leave for eligible team members, including partners and adoptive parents
• Personalised caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your well‑being comes first. Through our Care for All hub, we provide resources to help our team members care for themselves, care for members of their team, and care for their loved ones. Eligible team members receive free counselling and support through our best‑in‑class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Smart uniform provided
• Free and healthy meals when on duty