Butler

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Butler seamlessly combines the traditional skills of a classic butler with the organisational abilities of a personal assistant, delivering highly personalised and intuitive service to guests.

This role anticipates guest needs, adapts effortlessly to changing situations, and handles a wide range of responsibilities with discretion and professionalism. No two days are the same in the hotel environment, and each guest has unique expectations. The Butler must therefore engage thoughtfully with every guest, building genuine connections while providing an attentive and tailored service.

With exceptional attention to detail, the Butler strives to create memorable experiences for guests staying in the hotel's suites and penthouses. Preferences, habits, and personal requirements are carefully observed and recorded in a discreet and professional manner to ensure service is consistently personalised and exceeds expectations.