Receptionist - The Ivy Asia - St Paul's

Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service, unforgettable dining experiences, and warm hospitality come together. We are looking for a friendly, confident, and enthusiastic Receptionist to join our dynamic and supportive team. As the first point of contact for our guests, you'll play an essential role in creating a warm, professional, and memorable first impression while ensuring the reception runs smoothly throughout service.,

As a Receptionist, you'll ensure every guest receives a warm, genuine, and professional welcome from the moment they arrive. You'll manage reservations, answer guest enquiries, and work closely with the restaurant team to ensure a seamless guest experience. Your responsibilities will include:

• Welcoming guests with confidence, warmth, and professionalism.
• Managing reservations and guest enquiries in person, over the phone, and online.
• Coordinating seating plans with the restaurant team to maximise the guest experience.
• Maintaining an organised and welcoming reception area.
• Assisting guests with any requests or questions throughout their visit.
• Supporting the team to ensure smooth and efficient service.

You have a passion for hospitality and enjoy making people feel welcome. You're organised, approachable, and thrive in a busy environment while maintaining a calm and professional manner.

• A positive, friendly, and professional attitude.
• Excellent spoken and written English.
• Strong communication and organisational skills.
• Confidence when interacting with guests and colleagues.
• A genuine passion for delivering exceptional customer service.
• Previous reception or customer service experience is desirable but not essential, as full training will be provided.

If you're passionate about hospitality, love meeting new people, and want to be part of one of London's most exciting restaurant destinations, we'd love to hear from you.

• 50% staff discount for you and up to 3 friends when dining in our restaurants.
• Staff meals during every shift with 70% off dishes from our menu, so you can enjoy the same quality food we proudly serve our guests.
• Celebrate your career anniversaries with a gift voucher to dine in our restaurants.
• Refer a Friend  bonus scheme.
• Career development and training opportunities, including apprenticeships.
• Additional holiday allowance for length of service, with up to 5 extra days after 5 years.
• Your birthday off - guaranteed!
• Cycle to Work Scheme.
• Discounts on gym memberships and access to savings across hundreds of retailers, entertainment, travel, and wellbeing services.