Assistant Spa & Leisure Manager

Assistant Spa & Leisure Manager

Location:

Eden Hall Day Spa Salary: £36,000 per annum

Join Our Award-Winning Team

We're looking for an experienced Assistant Spa & Leisure Manager to help lead one of the UK's leading luxury day spas.

This role is ideal for a confident leader with experience in Spa & Leisure operations. Leisure management experience is essential, along with Pool Plant Operations experience including a recognised Pool Plant qualification.

Working with the Spa & Leisure Manager, you'll support the day-to-day operation of:

• 28 treatment rooms
• Spa Reception
• Indoor & outdoor pools
• Thermal experiences
• Relaxation lounges
• Leisure facilities & classes
• Pool plant operations

You’ll lead your team, deliver exceptional guest experiences and help ensure smooth daily operations.

• Leading, motivating recruiting, training and developing the Spa & Leisure team
• Managing performance and support Duty Manager shifts

• Overseeing daily Spa & Leisure operations, ensuring exceptional guest service and high standards of presentation, cleanliness and safety
• Coordinating treatment schedule and leisure class timetables
• Collaborating with Reception, Housekeeping and Maintenance teams

• Supporting daily pool operations, monitoring pool plant and water quality, and ensuring compliance with Health & Safety and pool regulations
• Working with Estate & Maintenance teams to deliver preventative maintenance

• Supporting budgets, payroll and stock control
• Driving treatment and retail sales
• Ensuring compliance with Health & Safety, COSHH, Fire Safety and PSOP

• Have previous management or supervisory experience within a spa and leisure environment
• Have proven leisure operations experience
• Have experience managing swimming pool facilities and operations
• Have Pool Plant Operations qualification or equivalent practical experience
• Have excellent leadership, organisation and communication skills
• Have experience managing rotas, staffing and performance
• Have a genuine passion for delivering exceptional guest experiences

• Previous experience within the spa industry
• Experience working as a Duty Manager
• A valid First Aid qualification
• IOSH or an equivalent Health & Safety qualification

• Salary: £36,000 per annum
• 40 hours per week
• 5 days out of 7
• Flexibility to work weekends and public holidays as required

• One of the UK's leading luxury day spas
• Award-winning team
• Excellent career development
• Supportive leadership
• Great employee benefits and discounts

If you're passionate about Spa & Leisure operations and have the experience to lead teams and manage leisure facilities, we'd love to hear from you.