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Front Office Duty Manager – Guest Experience Leader
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-13
Listing for:
Millennium Hotels UK/EU - Careers
Full Time
position Listed on 2026-08-13
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
The Chelsea Harbour Hotel in London is seeking a dynamic Duty Manager to oversee the front office and assume hotel responsibilities when on duty. You will lead and coach the front office team, ensuring personalised guest service and smooth shift handovers.
Key duties include managing guest enquiries and VIPs, ensuring operational accuracy across reservations, billing, safety, and compliance, and driving occupancy and revenue through effective communication with all departments.
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