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Luxury Hotel Duty Manager — VIP Guest Experience

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Montcalm East, Shoreditch London
Full Time position
Listed on 2026-08-13
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Montcalm Collection in London seeks a Duty Manager to oversee day-to-day hotel operations across departments, especially evenings and weekends. As senior on duty, you ensure service excellence, handle guest concerns with discretion, and support colleagues to deliver seamless, personalized experiences.

You will uphold brand standards, resolve issues promptly, and lead teams in Front Office, Housekeeping, and F&B while maintaining safety, confidentiality, and guest satisfaction.

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