Hospitality Assistant

Baxterstorey are looking for a Hospitality Assistant to join the team at the Visa Europe.

As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients throughout the day and at events.

As a Hospitality Assistant you will receive the following industry leading benefits:

• Enrolment into the Baxterstorey pension scheme
• Up to 21days annual leave
• Access to everyday discounts and communication portal
• Employee assistance programme
• Lunch provided
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

As a Hospitality assistant you will be working within a team of three supporting, monitoring and delivering catering to Visa customers/clients and guests along with clearing and prep for the following day. You will also be required to work at events that take place of an evening.

Job Type:40 hours Contract,

Monday to Thursday

Responsibilities:

• Clean and polish all cutlery and glasses/crockery for the next event
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• Assist with deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

• Excellent product knowledge (food/beverage)
• Takes the initiative
• Supportive / Team player
• Excellent customer care skills

As a Baxterstorey employee we pride ourselves in maintaining a high standard of service, professionalism and customer service skills.

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