Public Area Attendant

As a Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais & Châteaux properties in London - you are a vital part of the guest experience and the reason our guests return time and time again.

Working as part of a close-knit Housekeeping team, you will take pride in maintaining immaculate public spaces throughout the hotel, from early morning through to the evening, ensuring every guest enjoys a welcoming, refined, and memorable environment.

You will be a detail-oriented individual who takes pride in their work and thrives in a fast-paced luxury hospitality environment. You will play a key role in upholding the exceptional standards of cleanliness and presentation across all public areas of 11 Cadogan Gardens and The Chelsea Townhouse.

You will be a strong team player, confident working independently when required, and committed to delivering consistency, quality, and excellence at all times. You will understand that small details make a big difference and take genuine pride in contributing to an outstanding guest journey.

• Maintain the highest standards of cleanliness and presentation across all public areas, including lobbies, corridors, staircases, lifts, restrooms, and back-of-house areas

• Work efficiently in a busy, fast-paced environment while supporting the wider Housekeeping and Operations teams when required

• Ensure service areas are kept clean, organised, and well-stocked throughout the shift

• Demonstrate excellent attention to detail, ensuring all areas consistently reflect the luxury standards of the hotel

• Be proactive in identifying maintenance or safety issues and reporting them promptly

• Communicate courteously and professionally with guests and colleagues, contributing to a warm and welcoming atmosphere

• Maintain full awareness of Health & Safety standards and due diligence requirements at all times

• Monthly tronc charge

• 29 days of annual leave, including bank holidays

• Regular team gatherings and appreciation events

• Complimentary team meals

• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels

• Exclusive team rates with Relais & Châteaux properties worldwide

• Exclusive team rates with London & Regional properties worldwide

• Discounts on spa treatments and products

• Discounts on all food & beverage offerings, including the Cookery School at Chewton Glen

• Special gifts based on length of service

• Team referral programme

• Health cash plan

• Access to our employee assistance programme

• ...and so much more

If you take pride in creating beautiful spaces, enjoy being part of a dedicated team, and feel comfortable working in a luxury hospitality environment,