Guest Experience Specialist — Local Concierge & Perks
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-21
Listing for:
InterContinental London - The O2 - Front Office
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Front Desk/Receptionist, Hospitality & Tourism, Hotel Front Desk
Job Description & How to Apply Below
Intercontinental London O2 on Greenwich Peninsula, attached to the O2, is a five‑star hotel with 493 bedrooms, multiple dining options, spa facilities, and state‑of‑the‑art conference spaces including the UK's largest pillar‑free ballroom. The Guest Relations Ambassador will report to the Guest Relations Manager and ensure every guest’s stay meets or exceeds expectations.
Key duties include welcoming guests, addressing queries, coordinating luggage with the Head Porter, and leveraging local
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