Receptionist, Hospitality ​/ Hotel ​/ Catering

Join our amazing Rapport team as a Receptionist in our incredible Events Space, to be the first point of contact, delivering a warm, professional and personalised welcome to all guests. The role will primarily support the day-to-day operations of the radio station and studio, ensuring a seamless and well-organised front-of-house experience for guests, talent and staff, while also providing support during periodic high-profile events.

Full-time, 6-months fixed term contract (with the potential to extend, however, not guaranteed)

40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

• Financial Freedom
  :
  Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community:Take one paid day off annually to support a cause you’re passionate about!

• Comfortable managing steady daily studio/radio operations, with the flexibility to step up for occasional high-profile events.
• Confident using initiative and taking ownership, while knowing when to escalation.
• Highly organised with strong attention to detail.
• Calm under pressure and adaptable to fast-changing priorities.
• Strong communicator across internal teams (Artist Relations, Facilities, Security).
• Discreet and trustworthy with confidential information.

Share our Rapport values:
Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.

• This role suits someone who thrives on consistency and routine, while also feeling confident in occasional high-pressure situations.
• You’ll be comfortable managing the day-to-day studio and radio operations smoothly, while remaining calm, adaptable and proactive when supporting larger events or VIP moments.
• A can‑do attitude, strong initiative and a genuine passion for delivering an exceptional guest experience are essential.

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at