Assistant Front Office Manager

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

As Assistant Front Office Manager you will be responsible for recording all activities in the form of the Duty Manager log on a daily basis and you will report the necessary information to the Front of House Manager, Guest Relations Manager and Director of Rooms. Our Assistant Front Office Managers (including Night Manager) provide 24 hour assistance and service to all hotel guests, ensuring seamless and intuitive experiences to the highest quality.

ABOUT YOU

• Previous experience as a Reception Supervisor or Assistant Front Office Manager in a 5
  * hotel
• A strong desire to learn and develop a career within luxury hospitality
• Flexibility to work varied hours
• Good level of written and spoken English
• Exceptional customer care skills
• Empathy for your guests and colleagues
• Ability to work under pressure
• Pride a...