Guest Experience Lead - Luxury City Hotel
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-24
Listing for:
Dominus
Full Time
position Listed on 2026-08-24
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Resort/Retreat, Hospitality & Tourism
Job Description & How to Apply Below
The Derby London City, Curio Collection by Hilton in London is seeking a confident Guest Relations Manager to lead guest experience, engage proactively with guests, and act as Duty Manager when required. You will ensure smooth operations, safety, and exceptional service delivery across the lobby and guest areas.
You will personally manage guest feedback, recognise VIP guests, and collaborate with operations teams to maintain Hilton brand standards and guest satisfaction.
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