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Front Desk Shift Leader - Guest Experience

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Millennium & Copthorne Hotels
Full Time position
Listed on 2026-08-24
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 28000 - 34000 GBP Yearly GBP 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

The Copthorne Tara Hotel London Kensington is seeking a full-time Shift Leader to oversee the Reception operation, supervising up to two staff per shift. You will ensure End of Day processes, group balances, and accurate room accounts, while handling guest enquiries and VIP matters with professionalism.

As part of the reception team, you will register guests efficiently, allocate rooms, and maintain adherence to billing and cash policies.

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