Food & Beverage Supervisor

Job Spec    Be the driving force behind day-to-day F&B delivery across the whole site   This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions.
At my client, you'll take day-to-day ownership of F&B delivery across  every outlet on site  – café, restaurant, grab-and-go kiosks, and seasonal or event catering – serving over  250,000 visitors a year . You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development.
This role is ideal for an experienced team leader or supervisor ready for their next step up – moving beyond a single outlet or shift to help lead operations across the whole F&B offering.
What you'll be doing:
Run the day-to-day across every outlet   Take operational responsibility for F&B delivery across the site, not just one outlet:
Restaurant and café
Grab-and-go kiosks
Seasonal and event catering
You'll move between outlets as needed, spotting and resolving issues before they escalate, and making sure standards stay consistent everywhere.
Be the go-to person on the floor   Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets:
Step in wherever the operation needs support
Make fast, sensible calls on staffing, service, and stock
Escalate to the F&B Manager when it genuinely needs their input
Support commercial performance   Play an active role in the commercial side of the operation:
Help drive spend per head and revenue across outlets
Control waste and manage stock ordering and transfers
Monitor labour and cost of sale, flagging concerns early
Support monthly stock takes and back-office record keeping
Build and lead the team across the site   Take ownership of people management across all F&B outlets:
Recruit, induct, train and coach team members
Manage the day-to-day rota to meet demand across outlets
Address performance issues promptly and fairly
Act as duty supervisor for F&B, and support other areas of the business when needed
Uphold standards everywhere   Ensure consistent standards across the whole F&B operation:
Food safety, hygiene and cleanliness compliance in every outlet
Health & safety policies, risk assessments and audits
Equipment checks, maintenance reporting, and timely fixes
Support the F&B Manager to work strategically   This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy:
Deputise for the F&B Manager across the site when they're not on shift
Handle routine decisions and escalations independently
Feed back insight and ideas that help shape the wider F&B strategy
What we're looking for   You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who:
Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment
Is a hands-on leader who's comfortable moving between areas during busy periods
Is happy picking up commercial basics on the job – spend per head, cost control, wastage
Can train, motivate and manage a small team
Stays calm, organised and decisive under pressure
Is keen to grow into a bigger, more varied role than a single-outlet position
The reality of the role (and why it's rewarding)   Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events. This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact.
In return, you'll benefit from:
A varied role with responsibility across the whole F&B operation, not just one outlet
A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality
The opportunity to work in a unique outdoor, family-focused environment
Genuine scope to grow into broader operational or management responsibility
Experience & qualifications     Experience as a supervisor or team leader in F&B or hospitality
Experience across multiple outlets or a multi-site operation would be helpful, but…