Assistant Director of Event Sales

Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles London
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II
* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family.

Job Description Scope Of Position To sell and plan high profile corporate and social events at Raffles London and to deliver exceptional service whilst doing so. To assist with leading the Events Department, training and coaching the team and taking on managerial tasks as required. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required.

Responsibilities Operation To sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards.

To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client.

To build up a portfolio of regular clients and to encourage repeat business.

To develop new events business and to take proactive action to do so.

To conduct site visits and entertain guests.

To prepare forecast reports, review P&L reports and to deputise at management meetings if needed, taking relevant action where required.

To maintain an up-to-date knowledge of event trends and think innovatively to create and offer new and exciting event experiences at Raffles London.

Additional responsibilities in absence of line manager or senior employee.

Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Health and Safety Ensure that all potential and real hazards are reported immediately and  fully conversant with all departmental Fire, Emergency and Bomb procedures.

Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.

Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.

Qualifications Qualifications, Skills & Experience Essential Recent  experience in event management in a similar role Strong understanding of revenue management and guidelines to maximise event profit.

Market knowledge of competitors and event industry trends.

A proven track record and ability to provide high levels of service under pressure.

Exceptional communication and customer service skills, both written and spoken.

Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.

An understanding and willingness to contribute to a 24h operational schedule when required.

Desirable Knowledge of Delphi fdc…