Spa Manager

Description

W LONDON CONTROL YOUR BEAT

Located in Soho W London owns the stage in the epicentre of the citys cultural core. Plugged in to the pulse of Londons energetic social scene this is where louder-than-life Soho mixes with the glitzy West End.

THE AWAY SPA

Step into the unexpected. The AWAY Spa at W London is a sanctuary of style and rejuvenation perched above the vibrant streets of Soho. Located on the sixth floor of the hotel this hidden gem invites guests to escape the ordinary and indulge in cutting-edge treatments detoxifying rituals and sensory experiences designed to recharge and reinvent.

From our sleek spa and FIT gym to the sauna and steam room AWAY Spa is where wellness meets bold design and high-energy hospitality. Were looking for a Spa Leader whos passionate about creating unforgettable guest experiences leading a dynamic team and bringing the W attitude to life through every touchpoint.

YOUR ROLE IN THE SPOTLIGHT

• Lead the spa team with confidence charisma and a touch of sparkle.
• Own the guest journey from warm welcomes to wow moments.
• Keep operations smooth standards sky-high and energy electric.
• Collaborate across departments to elevate the spas presence and performance.
• Champion innovation wellness trends and bold new ideas.
• Inspire your team to shine grow and deliver standout service.
• Ensure all talent have correct supplies equipment inventories within budgets
• Fully responsible for budgets operational statements and payroll
• Lead quality service LAQ standards and handle all guest problems and complaints
• Conduct all Human Resources Activities within people management - training praise and feedback payoll concerns

WHAT YOU BRING

• Leadership thats fearless fun and full of finesse.
• A passion for wellness hospitality and unforgettable experiences.
• A sharp eye for detail and a flair for creating magic.
• Experience managing spa operations and leading dynamic teams.
• A love for bold design modern/holistic treatments and guest satisfaction.

• An audacious personality that challenges the status quo and sets trends.

  YOUR EFFORTS OUR APPRECIATION

• Meals- Tasty and Varied Complimentary Meals in our Green Room canteen.
• Service Charge -Paid each month!
• Bonus Scheme- 5-10% Bonus Plan
• Learning and Growing -Access to the best digital and classroom based training resources and cross exposure opportunities
• Apprenticeships -Opportunities to undertake an apprenticeship to support your development in your role.
• Holiday- 31 days of holiday including public holidays (enhanced holiday benefit based on length of service)
• Uniform -Complimentary dry cleaning.
• Company PensionScheme Save for your future.
• Take Care -Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Celebrate- Awards and Recognition Celebrations
• Benefit Hub- Access to further discounts for shopping cinema tickets technology and more!
• Events -Monthly Calendar of Associate Focused & Fun Events
• Long Service Recognition -Dedicated appreciation events for when you reach career milestones within the company.
• Global Marriott Hotel Discounts Accessible to you and your loved ones travel the world with Marriott International.
• Food & Beverage Discounts- 20% Discount in all F&B outlets within Marriott Properties
• Spa Discounts 30% discount in our Away Spa

ELIGIBILITY TO WORK IN THE UK

Please note all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

At W Hotels we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager