Luxury Reception & Membership Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-01
Listing for:
Spa
Full Time
position Listed on 2026-09-01
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Resort/Retreat
Job Description & How to Apply Below
Location: Greater London
Hotel Indigo & K West Shepherd's Bush is seeking a Spa Reception & Membership Manager to lead the guest journey, grow our thriving membership community, and drive revenue across memberships, retail, and wellness experiences. You will recruit and coach Spa Receptionists, own reservations and CRM, and create memorable, luxury guest experiences in a premium spa setting.
You will champion wellbeing and maintain operational excellence while delivering a warm, personalised and seamless guest journey
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