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Guest Experience Lead – Front Desk & Team Coach

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: AIRE Ancient Baths
Full Time position
Listed on 2026-09-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 32000 - 46000 GBP Yearly GBP 32000.00 46000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

AIRE Ancient Baths in London is seeking a Front Desk Manager to oversee the front desk and guest experiences, reporting to the site Director. You will lead the front desk team to ensure excellence in service and a smooth operation.

You will develop protocols, recruit/train staff, manage rotas and holidays, and drive upselling. Excellent English, strong communication, and a collaborative mindset are essential; right to work in the UK is required.

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