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Senior Concierge & Guest Experience Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Firmdale Hotels PLC
Full Time position
Listed on 2026-09-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 33000 - 44000 GBP Yearly GBP 33000.00 44000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Firmdale Hotels is seeking an Assistant Head Concierge at Ham Yard Hotel in London. You will report to the Head Concierge and oversee arrivals/departures, guest requests, and smooth check-ins/check-outs.

Join a luxury hospitality group known for exceptional service, with excellent benefits and ongoing development opportunities. You will work in a dynamic hotel environment with a focus on guest-centric care.

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Position Requirements
10+ Years work experience
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