General Manager

Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.

We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.

We’re looking for a General Manager to join the team at The Princess Royal.

As a General Manager, you’ll lead the pub from the front, ensuring seamless operations, exceptional service, and an outstanding guest experience. You’ll manage the team with energy and professionalism, championing Cubitt House’s culture, values, and commitment to hospitality excellence.

Lead, inspire, and develop the front-of-house team to deliver world-class hospitality.

Oversee day-to-day operations, ensuring smooth service, operational efficiency, and adherence to standards.

Drive business performance through effective cost control, team management, and customer satisfaction.

Foster a culture of teamwork, positivity, and professionalism throughout the pub.

Collaborate with chefs and suppliers to ensure a seamless dining and drinks experience.

Maintain compliance with health, safety, licensing, and other regulatory standards.

Support recruitment, training, and development initiatives to grow talent within the team.

Proven experience as a General Manager, Pub Manager, or Operations Manager in a luxury hospitality environment.

Strong leadership skills with the ability to motivate and inspire a team.

Excellent organisational, financial, and communication abilities.

Passion for hospitality and delivering memorable guest experiences.

Experience in driving business performance and operational efficiency.

Hands-on, adaptable approach with a focus on continuous improvement.

Full eligibility to work in the UK.

At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:

• 50% off food & drink across all Cubitt House pubs.
• Perkbox – 30 points every month to spend however you like.
• Enhanced maternity and paternity leave.
• Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
• Company pension.
• Length of service rewards.
• Employee of the Month recognition.
• Supplier trips, tastings, and external learning opportunities.
• Monthly Bar Academy for cocktail mastery and premium drinks training.
• Quarterly staff socials, competitions, and a legendary Christmas party.
• Free language development school to help you grow.
• A bottle of champagne on your birthday.
• A supportive, passionate culture that values both skill and character.