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Luxury Duty Manager | Lead Guest Experience & Operations

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Montcalm East, Shoreditch London
Full Time position
Listed on 2026-09-08
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Montcalm Collection in London is seeking a Duty Manager to supervise day-to-day hotel operations during evenings, weekends and peak periods, acting as the senior on duty in the absence of senior leadership to sustain luxury service and guest satisfaction.

You will lead Front Office, Housekeeping, and F&B teams, coordinate inter-departmental communication, handle guest concerns with discretion, uphold brand standards, monitor safety procedures, and mentor staff to deliver seamless, personalized

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