Front of House Team Leader & Digital Champion

Supervisor

Hi, I'm Dan, and I'm proud to run the incredible 'Duke of Wellington' on the world-famous Portobello Road!

Our pub features in the opening scenes of the 1999 classic 'Notting Hill', but we established ourselves as an iconic part of the neighbourhood during its construction back in 1854 (just two years after the original Duke passed away!) The pub still retains some of her original features including a 360° bar, where tourists from around the world flock from the moment we open our doors, and our fireplaces where you might find Notting Hill locals and the occasional celebrity (Adele signed her first contract here!)

relaxing with a drink on a winter's evening.

These features are not the only thing that defines our lovely pub though, as we are constantly building a team of passionate and fun people (like yourself?) to do everything from pouring drinks on our outside bar in summer, to chatting to people from around the world at the bar, to taking orders and bringing food to hungry guests in our Dining Room & Snug, or even to 'hosting' a party at our upstairs bar in the gorgeous Peacock Room.

In the kitchen our team of hard-working & efficient chefs deliver a fully bespoke menu of freshly prepared, premium meals to visitors, regulars and neighbours alike, as well as stunning buffets and canapes for our function guests.

Geo, Jan, Mike & Scott lead our Front of House team and can offer all the skills needed to deliver great service no matter how busy we get. On top of all of this, as part of Young's we are keen to develop our people and help them find the next step if they are keen for a career in hospitality.

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

As the successful shift supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively.

You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

The pub's Digital Champion drives all digital, social and CRM (mailer) activity for the pub, ensuring consistent, sales-driving communication that aligns with the business vision and seasonal priorities. This role blends content creation, community engagement, CRM performance, and proactive sales behaviour to deliver measurable commercial results.