Night Receptionist

Job in Greater London, London, Greater London, W1B, England, UK

Listing for: PPHE Hotel Group

Full Time position
Listed on 2026-09-13

Job specializations:

Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism

Salary/Wage Range or Industry Benchmark: 13.54 GBP Hourly GBP 13.54 HOUR

Location: Greater London

Salary: £13.54 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist,you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As aNight receptionist,you will receive:

Salary: £13.54 per hour plus incentive
30 days of holiday per year - including bank holidays, increasing with years of service
Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
50% F&B discount at our restaurants and bars (for your whole party)
Two free meals per day - including days off if you wish to come in
Access to 40% of your pay before payday through Wagestream
Recommend a Friend scheme - £750
Benefit Hub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
Vitality at work scheme with great gym discounts & more
Ride to Work Scheme & free local cycling lessons
Travel season ticket loans *
24/7 access to our Employee Assistance Programme
Rotas published at least two weeks in advance (if applicable)
Departmental productivity and service incentive schemes *
Uniforms provided (if applicable) & free dry cleaning
Annual Staff parties and events

The ideal candidate for the Night Receptionist role will:

Have excellent interpersonal skills and the ability to connect with others
Manage requests promptly, helpfully, politely and with a caring attitude
Possess a good command of English and excellent communication skills
Share our values:
Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
Have previous experience in a customer-facing role or as a Receptionist/Night Receptionist in the hospitality sector
Be available to work on a 4 on/3 off shift pattern (10-hour shifts)

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.