People & Culture Manager - Mayfair

The Shepherd Mayfair

Salary: £60,000 per annum

Job Type: Permanent

Hours:

Full-time

Town:
London

Nestled amongst the timeless Georgian townhouses and luxury boutiques of Mayfair, The Shepherd Mayfair will be perfectly located on the western edge of Shepherd’s Market, moments from iconic landmarks like Park Lane, Hyde Park, Green Park, and Knightsbridge, and within walking distance of Piccadilly. It offers guests a unique entryway into London’s most prestigious neighbourhood.

Designed as a modern "lifestyle mansion", The Shepherd Mayfair is envisioned to feel like a natural part of Mayfair’s history, as if it has always belonged. This blend of contemporary luxury and authentic charm creates a welcoming atmosphere for those seeking a true connection to the neighbourhood. Every element of the hotel reflects this rich heritage, while maintaining a modern, understated elegance.

The hotel’s 82 beautifully crafted rooms and suites and three F&B outlets offer a refined yet relaxed ambiance, with a thoughtful nod to British classic design. Playful touches complement sophisticated details, delivering a personalised experience for today’s discerning travellers. Each room exudes warmth and comfort, ensuring guests feel at home in one of London’s most iconic districts.

We are looking for a self-motivated, proactive and passionate People & Culture Manager to join our Truly Talented team at The Shepherd Mayfair.

• £60,000 per annum + Service Charge and Bonus
• Permanent 40 hours per week.

• Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

The People & Culture Manager role will take the lead and provide comprehensive and confidential People & Culture support, contributing to our business goals whilst developing and maintaining positive relationships.

The role provides consistently high standard support, both administrative and non-administrative to the People department, actively driving our goal of becoming an employer of choice.

The role will report to General Manager. Building a strong relationship with the stakeholders, managers, and all colleagues will be essential.

The ideal candidate will have good knowledge and experience in HR, People operations or in a similar role. Be able to multitask, whilst being an organised, competent and resourceful individual with a passion for People development.

The ideal candidate must have exceptionally strong communication, analytical, interpersonal and organisational skills with a strategic mindset.

This role will be responsible for all aspects of the People & Culture function, including but not limited to:

• Overseeing recruitment, selection and employee onboarding;
• Managing a performance management system/process;
• Ensuring the company's procedures comply with local employment laws;
• Handling all aspects of employee relations;
• Managing employee sick leave, holiday and personal time off;
• Managing monthly payroll, ensuring labour costs are in line with budget;
• Manage day-to-day People function effectively and efficiently;
• Supporting management in…