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Guest Service Manager: Lead Multiskilled Ops & Growth

Job in London, Greater London, W1B, England, UK
Listing for: Kew Green Hotels
Full Time position
Listed on 2026-09-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You will shape the guest service function with training to excel in all front-facing areas, preparing you for future Operations or Hotel Manager roles.

The role reports to the Hotel Manager and focuses on delivering exceptional guest experiences, coaching staff, and driving service KPIs while maintaining cost efficiency.

Step into the Guest Service Manager:
Lead Multiskilled Ops & Growth role at Kew Green Hotels in United Kingdom and grow with us.

We would love to welcome a new Guest Service Manager:
Lead Multiskilled Ops & Growth to our group in United Kingdom.

For the Guest Service Manager:
Lead Multiskilled Ops & Growth position at Kew Green Hotels, we are reviewing applications now.

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