Supervisor, Hospitality ​/ Hotel ​/ Catering, Catering

The East Dulwich Tavern is a fantastic grand pub in East Dulwich, a real cornerstone of the area, set across 2 large floors. Known for our Sunday roasts, sports & casual but top notch service, we're currently looking for a talented and driven Supervisor, with experience in working in great pubs to join our awesome team.

Do you love being the face of a busy pub, working with and guiding the bar & floor team to deliver excellent service? Can you skillfully liaise with a strong kitchen team to deliver a great customer experience? Do you thrive under pressure & enjoy working within a management team determined to create one of the best pubs in London?

• Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
• Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
• Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
• Able to deal with customer & team queries quickly and professionally, problem solving with a real can do attitude
• Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
• Able to support the Management team and follow the direction set out in order to deliver goals
• Able to promote and market the venue, private hire spaces and events as appropriate to our customers

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings within the company
• Get out and about, you automatically get discounts across all our pubs, bars and restaurants
• Team trips, regular incentives and socials - a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you canearn up to £1000per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• End-of-Year Annual Staff Party & Prize draws!