Receptionist, Hospitality ​/ Hotel ​/ Catering

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care.

Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style.

As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence.

Responsibilities:

• Greeting guests with a genuine smile and providing a warm welcome upon arrival.
• Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests.
• Handling guest inquiries, requests, and reservations with promptness and efficiency.
• Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel.
• Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations.
• Demonstrating a keen eye for detail and a passion for cre...