Deputy Chief Concierge

As Deputy Chief Concierge, I fully comprehend the vision of Six Senses London to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties and Responsibilities

In this role, I will assist the Chief Concierge in managing the efficient operation of our department to provide exceptional products and services within Six Senses brand operating standards.

The duties and responsibilities will include:

• Assist the Chief Concierge in his daily duties and management of the Concierges, Bellmen and Doormen.

• Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.

• Responsible for responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction while complying with hotel standards and po...