Front Office Supervisor

Cheval Three Quays are currently recruiting a Front Office Supervisor to join the Front Office team of our luxury serviced apartments based in Tower Hill.

As Front Office Supervisor, of this beautiful and unique all-apartment residence, you will need to be a confident hospitality professional who has previous experience of a luxury high-end property and is dedicated to delivering service excellence to all guests.

• Have supervisory experience within a front office role
• Have worked in a luxury hospitality environment
• Are experienced in a property management system
• Can build excellent relationships with guests
• Have experience in motivating and leading a front office team
• Are a confident communicator
• Have strong attention for detail
• Have a positive attitude in everything you do
• Have a friendly, professional and warm manner

As Front Office Supervisor you will be responsible for running the day to day operation of the front office department including to supervise, guide and train the team. You will ensure that the team are performing to the company standards and that all of our guests are receiving an excellent guest experience from start to finish.

• Competitive Salary
• Service charge
• 30 days annual leave (increasing with service including bank holidays)
• Additional day off for your birthday
• Volunteering Day
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.