Wedding, Meeting And Events Manager

JOB TITLE: Wedding, Meeting and Events Manager

LOCATION: Central London

REPORTING TO: Head of Events

The following job summary is an
outline of the main duties performed by you to meet the expected standard
required by both our clients and our Company.

We are looking for a motivated Wedding, Meeting and Events Manager to join the team here at St Ermin's Hotel.

If you want to work for one of the best places in
hospitality, multiply the fun, love and energy we have at our workplace, we
would love to hear from you.

Looking after our people is all that we care about. We are a
London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our
team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.

• Great salary and bonus scheme!
• Fun, Love & Energy – Not just a slogan, it's just who we are.
• The best staff canteen in London! – Breakfast, Lunch & Dinner.
• Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
• Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
• An opportunity to experience and collect great memories that will last with you forever.

As Wedding, Meeting and Events Manager, you will be responsible for assisting the Head of Events in quoting and conversion of Corporate (DDR, Room Hire) leads and Wedding and Social leads received at the hotel. You will also have a responsibility to research current market trends, suggest pro active and marketing activities to assist in increasing lead generation.

Assisting in achieving budgets and targets set for the department and overall hotel budget through effective use of yielding rates and promoting the services of the Hotel. You will ensure you are optimising all opportunities to promote the Hotel in a proactive and professional manner. Once enquiries convert into confirmed business, you will be in charge of contracting the business, arrange payments and manage the booking until the day of the event, by communicating with the client to get all final details and creating banquet event orders for the Operations Team.

• Make sure that all enquiries are responded within an appropriate timeframe, making sure the clients receive the correct information requested in a clear and well presented manner.
• Prepare all event documentation and coordinate with Sales, other Hotel departments, and customer to ensure successful delivery of hotel event. Ensures compliance with Pricing and selling guidelines to maintain revenue integrity.
• Quote according to hotel guidelines, ensuring information is correctly input into the system immediately and all enquiries are chased on a regular basis.
• To ensure sales enquiries are accurately handled and followed through using the appropriate processes and technology. Deadlines must be met and correct documentation provided.
• Handling of contracts, contract amendments and deposits;and ensure all are efficiently and within the deadlines given.
• Conduct site inspections and educational trips for clients to promote the hotel facilities and services. Conduct pre conference meeting with clients where necessary.
• Develop and maintain good working relationships with clients to achieve consistent and efficient service to customers and return business.
• To ensure effective communication within the Conference & Events Department and throughout the hotel, particularly with Food & Beverage, Front Office and…