Hotel Receptionist
Listed on 2026-09-22
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Customer Service Rep
Company Description
Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS
Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS
We’re looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!
Shifts:
You will be required to work morning and evening shifts, including weekends, and may be required to work night shifts to cover holidays.
- Provide a seamless check-in/check-out experience
- Respond promptly to guest queries and ensure their satisfaction
- Offer recommendations on local activities, dining and entertainment
- Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
- Coordinate with the Duty Manager to provide excellent guest service
- Handle guest messages and room moves as needed
- A welcoming, professional attitude with strong communication skills
- A knowledge of London’s activities, restaurants and local attractions
- Previous receptionist or customer service experience
- A Discount Card to be used in Accor Hotels Worldwide
- 2 x Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
- Eyecare Vouchers
- Merlin Discount
- Training & Development
- Additional holidays with service
- And more: recommend a friend scheme;
Employee Advisory Service
Salary: £30,014 per annum
Please Note - The successful candidate must already have eligibility to work in the UK
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).