Concierge

Full Time
40 hours per week
Monday to Friday
£15.81 per hour
Opportunities for career development
Plus our Sodexo employee benefits package

Concierge / Workplace Experience Host
Euroclear, 63 Coleman Street, London, EC2R 5AN

At Sodexo, we are committed to delivering a high-quality workplace experience that supports our client’s brand and business operations. This role plays a key part in creating a professional, welcoming, and efficient environment for employees and visitors at a corporate head office site.

As a Concierge / Workplace Experience Host, you will be responsible for delivering a consistent, high-standard front-of-house service while supporting the day-to-day operation of the client suite and meeting spaces.

• Provide a professional meet and greet service for all visitors, clients, and employees

• Create a welcoming and well-managed client suite environment

• Prepare meeting rooms, ensuring they are set up correctly and ready for use throughout the day

• Manage meeting room bookings and coordinate room changes where required

• Support the delivery and setup of hospitality services for meetings and events

• Liaise with catering, facilities, and security teams to ensure a seamless service

• Carry out basic troubleshooting of meeting room equipment and elevate issues where necessary

• Use client systems (e.g. helpdesk portals and booking tools) to log, track, and complete tasks

• Maintain strong communication across multiple service teams to ensure service continuity

• Ensure all areas remain clean, organised, and presentable at all times

• Support workplace colleagues and provide cover across functions where required

• Previous experience in a corporate reception, concierge, or hospitality role

• Strong customer service and interpersonal skills with a professional approach

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Good working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)

• Strong organisational skills and attention to detail

• Confidence in handling guest queries and resolving issues effectively

• Excellent communication skills, both face-to-face and over the phone

• A proactive, flexible approach with the ability to work as part of a team

• Ability to remain calm and professional when handling feedback or challenges

This is a client-facing role within a high-profile corporate environment, requiring a strong focus on service delivery, attention to detail, and the ability to build positive working relationships across multiple teams.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that…