Housekeeping Supervisor

Role:

Housekeeping Supervisor at The Imperial London Hotel

40 (5 Days out of 7 days weekly rota)

Bloomsbury, London

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we opened the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

We're looking for an organised, detail-driven Housekeeping Supervisor to uphold impeccable cleanliness and service standards across our hotel. You'll lead the team in delivering rooms and public areas that exceed guest expectations every time.

• Supervise daily cleaning of rooms, bathrooms, corridors and public areas to brand standards.
• Coordinate room allocations and handovers with Reception and Night Porters.
• Maintain tidy storerooms, organised trolleys and correct stock levels.
• Ensure guest rooms are fully prepared and checked prior to arrival.
• Manage guest laundry, lost property and guest requests efficiently.
• Support new starters through training and induction.
• Log and report maintenance issues promptly.

• Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
• Strong organisation, time-management and communication skills.
• High attention to detail and commitment to service quality.

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
• Interest-free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee-funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme

If you thrive in a hands-on engineering role and enjoy problem-solving, we'd love to hear from you!