Cocktail Waiter​/ess

The Garden Room at The Lanesborough is an elegant cigar lounge designed for aficionados seeking a refined smoking experience. Home to an impressive selection of premium Cuban and pre-Castro cigars, it offers the perfect setting to enjoy a carefully chosen cigar alongside an exceptional Cognac or fine spirit.

The Garden Room at The Lanesborough is an elegant cigar lounge designed for aficionados seeking a refined smoking experience. Home to an impressive selection of premium Cuban and pre-Castro cigars, it offers the perfect setting to enjoy a carefully chosen cigar alongside an exceptional Cognac or fine spirit.

Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district;
Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.

Masterpiece Collection Oetker hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

As a Waiter Waitress you will be an exceptional team player and have a passion for delivering an outstanding guest experience. Working within a professional team, you will ensure you are fully conversant with the menus/items and presentation accompaniments and able to make recommendations to our guests. During service, you will take ownership of the guest experience with an emphasis on guest recognition and personalisation to create a memorable experience.

You will communicate effectively between your team, the Kitchen brigade and The Garden Room management.

• Previous experience in a similar role is essential
• Excellent command of the English language and a second language would be preferred
• Immaculate grooming standards.
• Preferably excellent knowledge of spirits & cigars
• Please note this role requires an element of manual handling

We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:

Financial Wellbeing

• Discretionary Company Sick Pay
• Additional holiday allowance
• Season ticket loan
• Enhanced Pension Scheme
• Life Insurance
• Complimentary dry cleaning
• Safety shoes
• Retail discounts around Victoria, Westminster, Whitehall and the Northbank area

Health & Wellness

• Complimentary meals on duty
• Cycle to Work scheme
• Flu vaccinations
• Discounted chiropodist and massage treatments
• Substantiality initiates
• Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)

Career Growth & Personal Development

• Internal transfer and promotion opportunities
• Cross-departmental exposure
• Partnered with industry-leading training providers
• Internal learning gateway
• Free access to e-learning platform offering job-specific training and personal growth courses
• Subsidised professional qualifications and certified training programmes
• Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme

Recognition & Social Initiatives

• Award programmes throughout the year with generous prizes
• Long service awards
• Preferential room rate at The Lanesborough for you and your family
• 50% discount on F&B and Club & Spa treatments
• Socia…