Events Manager

The Queen's Club is a world-renowned private Members rackets club in south west London. Host to the international annual HSBC Championships the Club is complemented by a refurbished Club House Restaurant along with private rooms for hospitality.

The Club invites applications from accomplished and highly motivated individuals to join our distinguished Events team as an Events Manager. This is a rare opportunity to contribute to the delivery of world-class experiences within one of London’s most prestigious private members’ clubs. We are seeking a candidate who demonstrates impeccable attention to detail, a passion for refined hospitality, and the ability to curate memorable occasions that reflect the Club’s heritage of excellence.

Being responsible for all tournament and events that we hold; this includes the Championships, all Member social events, staff social events and Sporting Days. Ensuring high levels of satisfaction are delivered across all the events, and budgets are accurately managed.

• Lead the planning, sales, and execution of all meetings, functions, sporting days and social events at the club, ensuring each event delivers exceptional experiences while meeting or exceeding revenue and budget targets.
• Drive member social events calendar, introducing innovative new formats and income-generating ideas, while preserving key traditional events. Actively promote the calendar, ensuring high levels of awareness and engagement from the membership.
• Act as thelead promoter for events across internal channels—coordinating with communications, reception and F&B to maximise member engagement.
• Lead on function and event communication, including writing function sheets, managing website listings, updating the member events calendar, and sending timely, targeted communications. Liaise directly with event hosts where needed.
• Build and convert sales enquiries, including from external sources, into confirmed bookings. Manage the full event sales cycle—from initial enquiry, meetings, proposal and costing, through to post-event feedback and billing.
• Develop and maintain strong relationships with existing and prospective external clients to grow external bookings, while maintaining appropriate balance with core member activity.
• Provide visible and proactive event leadership, attending key events to ensure smooth delivery and excellent guest experiences.
• Maintain open and frequent communication with the kitchen and F&B teams to align event plans, service timings, and menu selections.
• Make informed food, beverage and event service recommendations to suit event style and guest preferences, supporting both quality and profitability.
• Ensure all events are set up on Jonas & JAM systems, including bookings, billing, room allocations, budgets, and targets.
• Monitor sales and direct costs per event, ensuring accurate charging, cost tracking and post-event profitability.
• Manage direct report, ensuring they are supported, trained, and effectively contributing to the delivery of the Club’s event programme.
• Respond promptly and professionally to member enquiries and adapt service style to reflect individual needs and expectations.
• Champion member engagement, regularly interacting with members to gather feedback, build relationships and shape future events around their interests.
• Co-ordinate the House Committee, managing meeting dates, taking notes, and ensuring executive actions are followed up.
• Work closely with The Queen’s Club Foundation House Committee Representative to share updates and maintain collaborative working.

• Manage tournament-related functions and logistics, working with internal teams and the LTA to deliver a seamless experience for…