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Head of Hospitality & Events

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: BaxterStorey
Full Time position
Listed on 2026-10-09
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 45000 - 55000 GBP Yearly GBP 45000.00 55000.00 YEAR
Job Description & How to Apply Below
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Access to employee assistance programme
  • Cycle to work scheme
Company Description Head of Hospitality & Events

Location:

Embankment, London Salary: £50k Benefits
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

We are seeking an exceptional Head of Hospitality & Events to lead the delivery of world-class hospitality and event services within a prestigious financial services environment. This is a senior leadership role for an individual who combines a genuine passion for food, people, and service with the commercial acumen and strategic vision required to drive excellence across a high-profile corporate catering operation.

As the face of hospitality for the contract, you will be responsible for creating memorable guest experiences, developing high-performing teams, nurturing key stakeholder relationships, and continuously enhancing standards in line with both client expectations and company objectives.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Head of Hospitality & Events who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description Leadership & People Development
  • Inspire, lead, and develop a talented hospitality and events team, creating a culture of excellence, accountability, and engagement.
  • Identify, nurture, and retain talent through coaching, mentoring, and succession planning.
  • Foster an inclusive, collaborative environment where individuals can thrive and perform at their best.
  • Champion employee wellbeing, engagement, and professional development.
Client Relationship Management
  • Build trusted, influential relationships with senior client stakeholders and key decision-makers.
  • Act as the primary hospitality ambassador for the contract, ensuring exceptional service delivery at every touchpoint.
  • Understand client priorities and proactively develop solutions that support their business goals.
  • Conduct regular reviews and feedback sessions, translating insights into measurable improvements.
Hospitality & Events Excellence
  • Oversee the planning and execution of a diverse portfolio of high-end corporate events, executive dining, meetings, conferences, and hospitality experiences.
  • Ensure every event reflects the highest standards of food quality, presentation, service, and guest experience.
  • Work closely with culinary teams to deliver innovative and market-leading food concepts.
  • Maintain a strong focus on detail, consistency, and operational excellence.
Strategic Development & Continuous Improvement
  • Develop and implement hospitality strategies that align with both client and company objectives.
  • Drive a culture of continuous improvement, identifying opportunities to enhance…
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