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Guest Service Agent – Front of House at a 5-Star Hotel

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Royal Lancaster London
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 27000 - 33000 GBP Yearly GBP 27000.00 33000.00 YEAR
Job Description & How to Apply Below

Royal Lancaster London is seeking a Guest Service Agent to join the Front of House team on a permanent basis with immediate start. You will deliver warm, personalized service and uphold five-star standards to ensure memorable experiences for every guest.

Benefit from career development, team discounts, and a supportive environment as you help guests with bookings and memberships while maintaining excellent guest relations.

We invite applications for the Guest Service Agent – Front of House at a 5-Star Hotel position located in Greater London, England, United Kingdom.

We appreciate your interest in this position.

Join Royal Lancaster London and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Service Agent – Front of House at a 5-Star Hotel role at Royal Lancaster London, based in Greater London, England, United Kingdom.

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