Door Person

Expect the unexpected...

Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.

A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.

• Up to £35,000 package including Tronc
• Employee recognition awards
• Cashback healthcare cover
• Career development on your Mayfair journey with recognised training providers
• 25% discount on all food and beverage
• Meals included on duty
• Wellbeing calendar of events
• Cycle to work / safe bike store
• Season ticket loan support
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

As the first impression of guests, the aim is to ensure that arriving and departing guests are taken care of to the standards of the company.

• Charisma in abundance
• Self-motivating and patient through busier and quieter periods on shift
• Flexible approach to duties
• Able to build rapport quickly with guests
• Intuition to read different guests and provide personalised service
• Knowledge of different languages is desirable
• Team player and willing to support with luggage to rooms

• Ensure all guests are greeted for on arrival with warmth and genuine care
• Be respectful of meeting and bidding farewell to all guests, staying alert for arrivals and departures
  
  Be knowledgeable of London’s tourist scene to offer advice on attractions and information
• Gain attention of taxis from roadside for guests, offering services to ensure no guest is left waiting
• Assist guests with luggage in and out of transport
• Assist with additional reasonable requests from management, including Porter and cleaning duties