Restaurant Server

Job Number

Job Category Food and Beverage & Culinary

Location 10 Wardour Street, London Engla W1D 6QF
, United Kingdom VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.

• Responsible for the daily operations at The Perception Bar. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
• Being in the know:
  You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities. In the W lounge/ Perception Bar, making suggestions for cocktails guests didn’t even know they loved, and suggesting food pairing.
• Ensure you are following service standards and operating procedures from the beginning to the end of each order and interaction.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• You will be working in a fast paced environment, under pressure, with loud music.
• We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Communicating with your team and other departments is key.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

• Complimentary Meals
  - Enjoy tasty and varied meals every day in our Green Room canteen.
• Monthly Service Charge
  - Receive a service charge payment each month.
• Learning & Development
  - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Apprenticeships
  -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
• Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata)
• Refer a Friend Scheme
  - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
• Company Pension Scheme
  - Plan for your future with our secure and supportive pension offering.
• Recognition & Celebration
  - We celebrate success through awards, recognition events, and career milestone celebrations.
• High Street Discounts
  - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
• Monthly Associate Events
  - Participate in a vibrant calendar of fun, associate-focused events.
• Long Service Recognition
  - Dedicated appreciation events to honour your career milestones with the company.
• Global Marriott Stay Discount
  - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
• Food & Beverage Discount
  - Receive 20% off in all food and beverage outlets within Marriott properties.
• Spa Discount
  - Relax and recharge with 30% off treatments in our Away Spa.

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