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Receptionist, Hospitality ​/ Hotel ​/ Catering

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Athenaeum Hotel
Full Time position
Listed on 2026-10-18
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Event Management & Planning, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, thehotel combines an Original Local spirit with the feel of a welcoming haven inthe heart of the city.

With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care,surprise and delight every day.

As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within afamily-owned business where individuality is valued, and our teams feelsupported, trusted and proud of the experience they create together.

As a Hotel Receptionist, you will play a crucial role in creating a positive guest experience and maintaining the efficient operation of the hotel's front desk.

Customer service skills, attention to detail, and the ability to remain calmunder pressure are important qualities for individuals working in this role.

Your mainrole will be to assist guests during check-in and check-out, manage reservations, answer guests’ enquiries, and address any issues that guests might experience during their stay.

Here arejust some of the benefits you can enjoy when you join us:

  • Freeand discounted hotel breaks
    - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family andyour friends are also entitled to discounted stays across all of ourhotels including dining in our restaurants.
  • Hekabenefits platform – your access to Heka begins from day one and ispre-loaded with a balance of £150 to use against a wide range of wellnessfocussed products, experiences and schemes including health cash plans andgym memberships.
  • Salary sacrifice schemes including cycle to work, tech and electric vehicles(T&Cs apply)
  • Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, fourweeks leave at 90% for fathers)
  • Annual social and celebration events.
  • Learning and Development
    - An extensive range of training opportunities are available to facilitate your personal development including our in-house

    Catalyst Aspire and Inspire programmes and external study sponsorship.
  • Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy,up-to-date information, support and advice on a broad range of subjects.

We also provide you with all the basic benefits such as free nutritious and tasty mealson duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.

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