Guest Experience Lead | Hospitality Ops & Team
Listed on 2026-10-21
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism, Event Management & Planning
Dalata Hotel Group plc is seeking a dynamic Guest Experience Manager (Duty Manager) to lead guest relations across multiple departments. The role includes managing on-duty shifts and coaching staff to deliver exceptional service, with a focus on operational excellence in a hotel environment.
The ideal candidate has 2-3 years in guest relations or management within a 3/4-star hotel, strong English, and a proactive, customer-focused attitude.
We invite applications for the Guest Experience Lead | Hospitality Ops & Team Growth position located in Greater London, England, United Kingdom.
The following role is for a Guest Experience Lead | Hospitality Ops & Team Growth with Dalata Hotel Group plc.
Our team is growing, and we are hiring a Guest Experience Lead | Hospitality Ops & Team Growth in Greater London, England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).