Associate; Clinical Outcome Assessments - COA

We are seeking a London, Hybrid based Associate (Clinical Outcome Assessments - COA) to serve as a critical member of project teams by providing analytical insight, leadership and creativity to billable client engagements, business development efforts and internal initiatives.

This role is focused in a high-growth area of the consulting business; the Clinical Outcome Assessment (COA) team. You will be expected to:

• Contribute to projects focused on the development, evaluation, and implementation of COA research including Patient Reported Outcomes (PROs).
• Provide research support in all aspects of project delivery including qualitative and quantitative data collection, data analysis, report writing, and writing abstracts and manuscripts.

• A master’s degree in health psychology, psychology, sociology, life sciences or other relevant topic (a 2:1 or higher)
• Experience in qualitative and quantitative research methods
• Proven experience in MS office suite including Excel, PowerPoint, and Word
• At least 6 months experience working in a team (either vocational or academic)
• Excellent verbal and written communication
• Ability to work on multiple projects and prioritize workload
• Good time management and organizational skills
• Attention to detail
• Hard‑working with a commitment to high-quality deliverables
• Ability to work within a team
• Ability to work proactively and on own initiative and actively solve problems when required

• Experience in outcomes research and/or patient‑reported outcomes development and evaluation (desired but not critical)
• Understanding of clinical drug development and regulatory (FDA, EMA) procedures and guidance
• Knowledge of the pharmaceutical/medical device industry and the client's operating environment

• Conduct research to produce consistently high‑quality deliverables including:
  • Develop qualitative and quantitative research study protocols and associated documents including interview guides and informed consent forms
  • Conduct literature and instrument reviews including development of search strategy protocols, citation screening, literature review, development of data extraction tables, and review of social media data where appropriate
  • Plan and conduct reviews of relevant COA/PRO instruments according to scientific and regulatory guideline
  • Plan and conduct competitor landscaping activities e.g., review of PROLabels, clinical trials.gov, EPARs, approved FDA and EMA labels, and regulatory meeting minutes and communications
  • Plan and conduct qualitative interviews/focus groups with patients, clinicians, caregivers, and other relevant stakeholder groups
  • Report writing and delivery of findings (Word/PowerPoint)
  • Distil key messages from data analysis and write recommendations
• Attend and present at client meetings
• Attend training as required
• Work with project team to meet project deadlines and achieve project objectives
• Effective and timely administration (conform to house styles and processes)

Our team consists of 30+ outcomes researchers who have extensive methodological and commercial experience. We are experienced in the design, validation, and implementation of PRO measures and other COA instruments for clinical trials and clinical practice, with a focus on FDA, EMA, and HTA bodies. We have significant experience across a range of therapy areas, such as rare disease, oncology, immune disorders, respiratory, psychiatry, CNS, autoimmune, infectious diseases, pain, and women's health.

Supported by a global multi‑disciplinary team from the wider Clarivate team, we can involve medical writers, health economists, systematic reviewers, and strategic advisors in our…